Kohezn

Legal

Messaging Terms

Last updated: June 25, 2026

This page describes the Kohezn Account & Security Alerts text message program. It is provided so that Kohezn account holders, and the mobile carriers that deliver our messages, understand exactly what messages we send, how to opt in and out, and how we handle the mobile numbers involved.

This is a transactional, account-notification program. It is not a marketing program. We only send these texts to people who hold a Kohezn account (business owners and their staff) and who have asked to receive them.

1. Program Name and Description

Program name: Kohezn Account & Security Alerts.

Kohezn sends account and security text messages to Kohezn account holders (business owners and staff). These messages keep your account secure and inform you of important activity. They include:

  • Two-factor authentication and login verification codes.
  • Password change and other security-change alerts.
  • Critical account or billing notices.

This is a transactional and account-notification program, not a marketing program. We do not send promotional or marketing text messages through it.

2. How You Opt In

These messages are a security feature for existing Kohezn account holders, so you opt in from inside your own authenticated Kohezn account. The opt-in is a deliberate, multi-step action:

  • Sign in to your Kohezn account.
  • Go to Settings, then Security.
  • Under Two-Factor Authentication, select "Add text message".
  • Enter your mobile number.
  • Check the consent box, which is unchecked by default. It reads: "I agree to receive recurring automated account and security text messages from Kohezn at the number provided, including two-factor authentication codes. This is optional and not required to use Kohezn. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help."
  • We send a one-time code to the number to confirm it is yours; enter that code to finish enrolling.

Opting in is not required to use Kohezn. You can use your account without enabling these text messages, and you can turn them off at any time under Settings, then Security.

3. Message Frequency

Message frequency varies based on your account activity. For example, you receive a verification code text when you sign in or change a security setting, so the number of messages you receive depends on how often you take those actions.

4. Cost

Message and data rates may apply. Kohezn does not charge you for these text messages, but your mobile carrier may charge you according to your plan. Contact your carrier if you have questions about the charges on your plan.

5. Opt-Out and Help

You are in control of these messages and can stop them at any time.

  • To stop receiving messages, reply STOP to any text from us. After you reply STOP, we will send one confirmation message and then stop sending you account and security texts.
  • To get help, reply HELP to any text from us, and we will reply with information about the program.

You can also turn these messages off at any time in your Kohezn account under Settings, then Security. If you need more help, contact us at it@kohezn.com.

6. Privacy

We treat the mobile numbers and consent you provide for this program as private. The mobile numbers you opt in with, and your consent to receive these messages, are never shared with third parties and are never used for marketing. We use them only to deliver the account and security texts described on this page.

For full details on how Kohezn collects, uses, and protects your information, see our Privacy Policy.